FAQ

Minor Policies

How much are badges for children? Do they need to be registered?

Do I have to stay with my child?

Group Discount

Does MAGWest offer a group discount?

I purchased my badge through a group. Can I pick up my own badge?

My group leader has not assigned our badges. How do I pick up my badge?

How do I add more badges to my group?

How do I add a child to my group? What discounts do they get?

Other Badge Information

Will the legal name that I used when purchasing my registration be printed on my badge?

I lost my badge. What do I do?

What badge will I receive with my [Supporter] package?

Miscellaneous

I no longer need my hotel reservation, what should I do with it?

What are MAGWest MPoints? How can they be used?

Where can I find maps and schedules?

Is there a lost and found?

What is MAGWest’s Code of Conduct?

Can I vape/use my e-cigarette in the hotel?

Purchasing Badges, Refunds, Upgrades

What is MAGWest's Preregistration Pricing Policy?

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Can I buy a one-day badge

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What if I am purchasing a badge for someone else?

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Does MAGWest offer badge refunds?

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How do I sell or transfer my badge?

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I am unable to find my confirmation email. Can it be resent?

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I can only purchase the initial badge at this time. Will I be able to add a [supporter pack level] at a later date?

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I applied for vendor space in the MAGWest Marketplace. Should I purchase a back-up badge just in case my application is not approved?

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Minor policies

How much are badges for children? Do they need to be registered?

content

Do I have to stay with my child?

content

Group Discount

Does MAGWest offer a group discount?

content

I purchased my badge through a group. Can I pick up my own badge?

content

My group leader has not assigned our badges. How do I pick up my badge?

content

How do I add more badges to my group?

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How do I add a child to my group? What discounts do they get?

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Badge Pickup

Will my badges and kick-in items be mailed to me prior to the event?

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When can I pick up/purchase a badge at the festival? What are the hours for Registration?

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I require special accessibility assistance / have a medical reason that prevents me from waiting in line for my badge. Will this be accommodated?

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I bought more than one badge in my name. Will multiple badges be a problem?

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What do I need to bring to pick up my badge?

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What if I do not have a photo ID? Can I still pick up my badge?

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Can I pick up a badge for another individual?

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Other Badge Information

Will the legal name that I used when purchasing my registration be printed on my badge?

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I lost my badge. What do I do?

content

What badge will I receive with my [Supporter] package?

content

Miscellaneous

I no longer need my hotel reservation, what should I do with it?

content

What are MAGWest MPoints? How can they be used?

content

Where can I find maps and schedules?

content

Is there a lost and found?

content

What is MAGWest’s Code of Conduct?

content

Can I vape/use my e-cigarette in the hotel?

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